If you have a large number of items in any single folder, you may experience performance issues during certain operations. Step 5 - Check whether your mailbox is too largeĪs your mailbox size increases, more resources are required to open each folder. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. If the problem does not occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Clear all the check boxes in the list, and then select OK.Select COM Add-ins, and then select Go. If the problem is resolved, select Options on the File menu, and then select Add-Ins.Type Outlook.exe /safe, and then select OK.If you are running Windows XP, select Start, and then select Run.If you are running Windows 10, Windows 7 or Windows Vista, select Start.(If you are using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then select Search.) Type Run in the search box, and then tap or select Run. If you are running Windows 8, swipe in from the right edge of the screen, and then tap Search.Do the following, as appropriate for your operating system:.Try to start Outlook without any add-ins running. Step 4 - Investigate possible add-in issuesĪlthough add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Avoid sending such an email with external source.Warn me before downloading content when editing, forwarding, or replying e-mail.Don't download pictures or other content automatically in HTML e-mail option.To do this, go to File > Options > Trust Center > Automatic Download, select the following two options: Prevent Outlook to download external contents. To resolve this issue, use one of the following methods: Step 3 - Check the problem caused by external content Let the task in process finish its job before you try another action. If you try to perform other actions while Outlook is in use, Outlook may not respond. If Outlook is in use by another process, this information is displayed in the status bar at the bottom of the screen. This is because these processes can use a large number of resources. Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile device. Step 2 - Make sure that Outlook is not in use by another process For more information, see How to install the latest applicable updates for Microsoft Outlook (US English only). Make sure that the latest updates for Outlook are installed.
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